💲TOP-UP OF STEAM KAZAKHSTAN (KZT)💲

⏰ Delivery times ⏰

The maximum service period is 24h🔴 Please do not leave negative feedback before contacting the seller through the "Correspondence with the seller" section.
🔴 If you have any problems or questions, be sure to contact us for a consultation.⚠️FAQ⚠️

❓What to do after purchase?
📃After the purchase, send the unique code received after the purchase in the "Correspondence with the seller" section. You do not need to write anything else in correspondence with the seller before the order is completed. Extra messages increase the processing time of the order

❓ Why do they not answer/send the exchange for a long time?
📃Orders are processed on a first-come, first-served basis. When an interesting case/stickers/passes in CS:GO or a compendium (Dota 2 battle pass) comes out, as well as during sales, there is an increased demand for top-up services and orders may take longer than usual.

❓How to check that the trading platform is working on the account?
📃Your account balance must be topped up with at least $5 or the equivalent in another currency. Also on the page https://steamcommunity.com/market there should not be any notifications about restrictions

❓What to do if the amount received is less than paid?
📃Report this in "Correspondence with the seller"

❓What should I do if the exchange is canceled or the items are no longer available?
📃Report this in "Correspondence with the seller" and attach screenshots from the "exchange history". Do not click on the "Product not delivered" button until the seller answers

❓What should I do if the price of items has changed?
📃No need to do anything, the items are sold on the market and the price may fluctuate, just wait until the items are sold. If items are not sold for more than 8 hours, write to "Correspondence with the seller"

❓What to do if the lots are on hold?
📃So you don´t have a mobile authenticator connected or connected less than 7 days ago because of this, the lots are put on hold. Connect mobile authenticator and lots will be sold without holding.

❓ what to do if the balance is after the sale of items What is on hold?
📃No need to do anything, such a hold is issued by Steam algorithms when the operation seems suspicious to them and usually it drops after 24-48 hours.

✅ RETURN POLICY
Please read these rules carefully before purchasing digital goods:

1. Digital goods of proper quality cannot be returned/exchanged after purchase, as they belong to the category of goods with individually defined properties and can only be used by the consumer who purchases it;
2. In the event of a technical error or problem with the product (invalid code), we will consider returns on an individual basis. If you were sent an invalid code, please contact us within 24 hours after purchase to discuss the possibility of resolving the issue;
3. The dispute is considered within 3-5 business days;
4. In the event of a dispute, the seller has the right to request additional evidence from the buyer confirming that the product is defective. Such evidence may include a video recording of the activation process, screenshots or other relevant materials. If the buyer does not provide sufficient evidence, the seller reserves the right to refuse to consider the return or exchange;
5. By purchasing a digital product, you agree to the terms of this return policy. If you do not agree to this policy, please do not purchase the digital product. If you continue to purchase a digital product after changes have been made to this return policy, this means that you agree to the changes.